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March 6 - 8, 2022 | 11:00am - 5:00pm

Front Desk/Guest Services Seminar – Online

$895 per person

In today’s systematized salons/spas, your front desk is as much a command center as it is a check-in/check-out point for clients. 

Yes, your service providers may “do the work,” — but it’s your front desk/guest services employees who organize the work, sell the work, and exercise a powerful influence on the critical numbers that matter most in your company.

They are, in fact, the front-line of your company. 

They are the first and last touch for your clients, the keepers of information, and managers of the schedule. 

They close sales, drive pre-book, and set the general tone in your company. 

And yet…

These staff members are often the most under-trained in the industry.

Isn’t it time you gave your guest care team the skills and confidence they need to supercharge their performance? That’s precisely what our Front Desk/Guest Services Seminar was designed to do!

From increasing new client retention to optimizing productivity, this three-day workshop will train your front desk/guest care team to make an immeasurable effect on your company’s growth targets. 

The result? Increased profitability and greater satisfaction for both your team and clients.

Additional training topics include:

  • Dealing with difficult clients and situations
  • Up-selling and converting client needs into booked appointments
  • Improving communication with colleagues and clients
  • Efficiently selling service hours
  • Understanding how the front desk impacts overall growth
  • How to develop scripts to ensure results

It’s time for your salon/spa to unleash the full impact of a high-functioning front desk/guest care team.  

Register now, and give your front-line team the skills and systems they need to masterfully organize and sell the time on your appointment book and exercise a powerful influence on the critical numbers that matter most in your company.

Register today!

Includes recorded replay access for 30 days from the beginning of training.

An Online Training Event


Cancellation Policy:

  • Cancellation within 14 days of the event: A cancellation fee of $250 per person will be assessed with the balance held as a credit towards a future event.
  • Strategies Member Seminar Cancellation: Classes canceled within 14 days of the event will result in losing the allotted seminar credit from your Strategies Membership.
  • For all online trainings, once access links and/or course materials are distributed (typically 7-10 days prior to training), full tuition is non-refundable. Training allocation credits for Strategies Members are not transferable or refundable at that point, as well.
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