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62 results found

Teaching the Cash-Flow Plan to Team

December 11th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Recruiting Team Players

November 13th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Succession Planning: What next?

October 9th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

One-on-Ones With Purpose

September 11th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Get Proactive About Your Career

August 14th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Follow Your Money

July 10th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

The $100k Team Member

June 12th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Coach in the Moment

May 8th, 2023 | 11:00 AM - 3:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Time Management: Building Your Bicycle While Riding it

April 10th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Proactive Service Pricing

March 13th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Finding Flexibility

February 13th, 2023 | 11:00 AM - 2:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

New Year, New You

January 16th, 2023 | 11:00 AM - 3:00 PM EST

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Performance Reviews Perfected

December 12th, 2022 | 11:00 AM - 3:00 PM EST

There's no better tool to keep team members on the path to career advancement than performance reviews. In this Onlive training, we will take you on a deep dive into refining your performance review process. You'll leave knowing how to let your team know how well they are contributing to the company's growth and how they can grow their career and income potential.

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Consultation Transformation

November 14th, 2022 | 11:00 AM - 3:00 PM EST

Is every client that enters your business receiving a world-class consultation every time? This month's Onlive training will give you the tools, systems, and guidance to transform your consultations into a client-retention machine!

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Huddle Toolkit

October 17th, 2022 | 11:00 AM - 3:00 PM EST

If your daily huddles have become stagnant — or perhaps you aren't doing them at all — you don't want to miss this Onlive training. You will learn how to craft a well-designed Huddle that drives a sense of urgency and ensures that everyone starts their day on the same page.

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Next-Level Guest Care

September 12th, 2022 | 11:00 AM - 3:00 PM EST

A competent, high-functioning guest care team can be a make-or-break component for your company's growth. In this Onlive training, we'll show you how to harness the power and potential of a next-level guest care team.

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Pre-booking Remastered

August 8th, 2022 | 11:00 AM - 3:00 PM EST

Pre-booking is arguably the most effective tactic for maintaining a full appointment book. In this Onlive training, we'll dive deep into the best practices that can take your pre-book into the 90% range almost immediately. We'll also help you c</span>onnect the dots between pre-booking and your other critical numbers.

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Communicating for Growth

July 11th, 2022 | 11:00 AM - 3:00 PM EST

The way you communicate is part of your brand, your culture, and your opportunity for growth. Don't just settle for the same-old lukewarm meetings and conversations. Join us for this month's Onlive, and let's get everyone in your company talking!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Broadband Applications - Defining Career Paths

June 13th, 2022 | 11:00 AM - 3:00 PM EST

A Broadband is a living document that illustrates an employee's roadmap for growth in your company. In this Onlive training, we're going to help you get the most out of your Broadband by maximizing its role as one of your most powerful communication systems.

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Retail Like a BOSS

May 9th, 2022 | 11:00 AM - 3:00 PM EST

Why is it that many beauty professionals struggle with retailing? Join us for this Onlive training, and learn how to conquer the psychological and emotional barriers that can cause retail sales stagnation.

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Front Desk - Controlling Chaos

April 11th, 2022 | 11:00 AM - 3:00 PM EST

If your salon/spa is like most, there's usually a fine line between chaos and calmness at the front desk. In this month's Onlive training, we're going to help you create a fine-tuned, chaos-free front desk team and how to focus them on creating the perfect client experience for every guest, every time.

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Financial Fitness

March 14th, 2022 | 11:00 AM - 3:00 PM EST

This Onlive training was designed for those who have perfected living the Cash-Flow Plan and are ready to take the next steps for financial growth and fitness. Secure your spot for this Onlive training now, and begin creating your plan to reach all your business and financial dreams!

Level 3: Mastery

Level 3 Onlives are for when you're ready to move to the elite rank for any topic. These trainings are designed to advance you past the merely “doing it” phase and on to the highest proficiency for the subject. These training sessions will challenge the way you think and lead you to excellence.

Unlocking Your Leadership Style

February 14th, 2022 | 11:00 AM - 3:00 PM EST

As the leader in your salon/spa/medspa, it's your job to connect with your team and guide them towards their full potential. Join us for this month's Onlive, and discover what and how to communicate with your team to set everyone up for success.

Level 2: Refining

Level 2 Onlives are for those looking to take their skills to the next level. For example: Perhaps you feel like you are a fairly good leader, but you just want to refine your skills and gain more confidence. A Level 2 Onlive training on leadership would be just the thing for you.

Cash-Flow Planning Basics for Salons/Spas

January 17th, 2022 | 11:00 AM - 3:00 PM EST

Every salon, spa, and medspa — every business — needs a Cash-Flow Plan. In this Onlive Training, you'll discover how to build and use your Cash-Flow Plan in order to get informed answers to when you can hire new team members, renovate your location, offer more benefits to your team, crush your goals, and more!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

How to Inspire & Deploy Innovation in Your Salon/Spa

December 13th, 2021 | 11:00 AM - 3:00 PM EST

Do you have what it takes to empower your salon/spa team, create a sense of urgency, and build that trust that allows innovative ideas to become part of the lifeblood of your organization? Register now for this Onlive and let us help!

How to Inspire & Deploy Innovation in Your Salon/Spa

December 13th, 2021 | 11:00 AM - 3:00 PM EST

Do you have what it takes to empower your salon/spa team, create a sense of urgency, and build that trust that allows innovative ideas to become part of the lifeblood of your organization? Register now for this Onlive and let us help!

No-Compromise Team Service Contract

November 15th, 2021 | 11:00 AM - 3:00 PM EST

A Team Service Contract is a bold and powerful statement that defines your salon/spa's point of difference, and outlines your customer service battle cry.

In this Onlive Training, we're going to help you craft yours line-by-line. You’ll also learn how to teach your team and clients just what Team Service means in your company and how everyone benefits!

No-Compromise Team Service Contract

November 15th, 2021 | 11:00 AM - 3:00 PM EST

A Team Service Contract is a bold and powerful statement that defines your salon/spa's point of difference, and outlines your customer service battle cry.

In this Onlive Training, we're going to help you craft yours line-by-line. You’ll also learn how to teach your team and clients just what Team Service means in your company and how everyone benefits!

Level 1: Elevating

Level 1 Onlives are designed for attendees who are at the beginner level — implementing, building, learning — of any topic. They are also perfect if you need to regroup and strengthen your understanding and execution on a specific topic you may currently be struggling with.

Productive & Inspiring Salon/Spa Team Meetings

October 25th, 2021 | 11:00 AM - 3:00 PM EST

Have your salon/spa's team meetings lost their impact? In this month's Onlive training, we're devoting the entire full-day workshop to help you map out your team meeting agenda for the upcoming year. We'll be using a customizable meeting template that you'll be able to download on the day of the training.

Salon/Spa Wage Reviews: How, When & Why

September 13th, 2021 | 11:00 AM - 3:00 PM EST

We know wage reviews can be stressful. As a leader, rewarding the team is something that should always be on your mind. And with so many emotions tied to wage reviews, it’s important to be prepared. This Onlive training was designed to remove the stress from your wage reviews and turn them into a positive journey of discovery and celebration.

Broadband Deep Dive Series: Company Performance & Growth Targets

August 9th, 2021 | 11:00 AM - 3:00 PM EST

In this final installment of our three-part Broadband Deep-Dive series, we get real about the growth potential of your company and the roadblocks that may be keeping you from achieving your goals.

This class is a deep-dive on Broadband Behaviors and Strengths and how those infinitely important sections of your Broadband create the conversations that can and will lead to a greater connection between team and leaders and more growth for the company.

Broadband Deep Dive Series: Your Career Path Skill Sets

June 14th, 2021 | 11:00 AM - 3:00 PM EST

In the first of our 3-part Broadband series - rediscover the joy and clarity that well constructed, properly utilized Broadband skill sets can provide.

Understanding Your Critical Numbers & the Story They Tell

May 10th, 2021 | 11:00 AM - 3:00 PM EST

In this two-part Onlive training, we'll help you take the mystery out of the Critical Numbers — what they mean, how they tell the story of the actions and behaviors happening in your company, how team members affect them, and more.

Positioning Your Brand in the Eyes of Your Community

April 12th, 2021 | 11:00 AM - 3:00 PM EST

As a salon/spa owner, you work very hard to control your brand. Unfortunately, how your brand is perceived in your surrounding community is often out of your control. 

In this Onlive Training, we’ll guide you on how to be the guardian of your brand at all times. We’ll dive deep into how to ensure you’re effectively staying in touch with your team, their needs, your values and your culture, as well as expressing who you are within your community. 

Creating Salon/Spa Profit - One Critical Number at a Time

March 8th, 2021 | 11:00 AM - 3:00 PM EST

In this Onlive Training, we’re going to explore each of the Critical Numbers, how they relate and intertwine with each other, and the power of concentrating on JUST ONE to drive growth in your company. 

We’ll also take a deep dive into identifying and improving the behaviors that drive each of your Critical Numbers. Why? Because it’s the behaviors happening in your company that are truly driving profits and growth. Your Critical Numbers are a direct result of those behaviors. Come learn more in this Onlive!

Get Out of Debt & Build Cash Reserves

February 8th, 2021 | 11:00 AM - 3:00 PM EST

Regardless of the cause, when your business starts to take on debt and has little-to-no savings to offset it, stress levels start to rise, and the future of the company comes into question.

In this Onlive Training, we'll show you how with some smart planning and simple changes to your financial habits, getting out of debt — and creating some “sleep good at night money” in your savings account — is very doable.

Breaking Through Communication Breakdown

January 11th, 2021 | 11:00 AM - 3:00 PM EST

Your company is made up of a lot of different personalities. Sometimes these personalities mesh, and sometimes there can be friction. So how do you communicate with your team to ensure that everyone hears the same message and is on the same page?

Register now for this Onlive Training, and discover how analyzing and understanding your team’s personality types can help you to tailor your communication efforts to match their learning styles.

Salon/Spa Daily Huddle Tool Kit

December 7th, 2020 | 11:00 AM - 3:00 PM EST

One of the simplest systems to install, yet SO often mishandled. What can YOU do today to get more out of your Huddles and keep the momentum going all year?

How to Build Your Team-Based Brand With More Clarity & Less Noise

November 16th, 2020 | 11:00 AM - 3:00 PM EST

You are Team-Based, and you have a vision and definition of what that means for company, team, and clients, but is your message clear? Are you living it daily? Loud and proud?

Salon/Spa Performance Review Blueprint

October 5th, 2020 | 11:00 AM - 3:00 PM EST

We all want to know how we are progressing in our jobs. An effective performance review is the perfect tool for the task. In fact, they are one of the most essential pieces of communication available for our company.

Salon/Spa Front Desk Systems: From Chaos to Control

September 14th, 2020 | 11:00 AM - 3:00 PM EST

Your front desk team is the first and last touch for your clients.

We will help you focus your front desk team on creating the perfect client experience for every guest, every time.

Salon/Spa Service Pricing

August 17th, 2020 | 11:00 AM - 3:00 PM EST

So many owners have anxiety about how they price their services, and worse … the dreaded price increase.

Salon/Spa One-on-One Tool Kit

July 13th, 2020 | 11:00 AM - 3:00 PM EST

One-on-one meetings can seem intimidating. But, they’re also really a great opportunity to improve your team at a micro level. It really is that simple … and that complex.

Team Rewards are a hugely misunderstood component of the Team-Based Model—and we’re here to help you navigate the ins and outs of developing a successful and rewarding Team Rewards program.

The Happiness System: Salon/Spa Pre-book Made Simple!

May 11th, 2020 | 11:00 AM - 3:00 PM EST

Happiness is not just a feeling, it’s a CRITICAL SYSTEM that starts with the first contact – phone, online, walk-in – to the last, including client call-backs, an integral part of that ULTIMATE CLIENT EXPERIENCE!

Salon/Spa Consultations That Keep Clients Coming Back

April 6th, 2020 | 11:00 AM - 3:00 PM EST

In this month-long online training, we’re going to help you completely redesign those lackluster consultations, y creating the professional, tone-setting consultation your clients deserve...and showing them how your team is a step above the rest!

Communicating a Team-Based Brand

March 2nd, 2020 | 11:00 AM - 3:00 PM EST

Your brand is greater than the services you provide or the products you use. It’s your first impression and last touch, your identity and creative expression, your look and style. Join us for this Onlive Training, and discover how to leverage your brand above the competition.

Front Desk Impact!

February 10th, 2020 | 11:00 AM - 3:00 PM EST

Register now for our first front desk Onlive training of the 2020, and learn how communication, customer service, professional etiquette, and proper scripting can help set your front desk team elevate their impact on the growth of your company.

Inspiring & Fun Salon/Spa Team Meetings

January 13th, 2020 | 11:00 AM - 3:00 PM EST

During this month-long training, we’ll show you how to structure company-wide team meetings that will consistently update your team on company progress, fine-tune your systems, reinforce salon/spa culture, and create a clear vision and direction for EVERYONE on your team.

Salon/Spa Financials

December 2nd, 2019 | 11:00 AM - 3:00 PM EST

The fact is, as a business owner, you need to understand, monitor and react to your company’s financials…period.

Register now for this hands-on Onlive training, and our experts will show you how to interpret your company’s financials AND how to use the vital signs they reveal to lead and grow your company.

Social Media Marketing 101 for Salons & Spas

November 4th, 2019 | 11:00 AM - 3:00 PM EST

If you've ever struggled with launching your salon/spa's social media presence, or tried but haven't had any real success, this Onlive Training is your jumping-off point for social media marketing growth.

At the end of our month together, you'll understand how to establish your online presence, and how to get your team involved in engaging your audience to drive awareness – and traffic – for your salon, spa or med spa.

Holiday Planning for Salons & Spas

October 14th, 2019 | 11:00 AM - 3:00 PM EST

Learn how to leverage the busy season to drive first quarter sales in 2020

Join us for this month’s Onlive training, as we walk you step-by-step through the process of how to plan for unprecedented holiday sales season.

Salon/Spa Cash-Flow Planning for Better Decisions

September 16th, 2019 | 11:00 AM - 3:00 PM EST

In this Onlive course, you will learn how to follow your cash-flow plan and be fiscally responsible. Accomplish this, and your financial reports will improve.

You cannot grow a business without following a cash-flow plan. Register now for this Onlive course, and we’ll show you how to build yours.

Salon & Spa Future Planning

August 12th, 2019 | 11:00 AM - 3:00 PM EST

If you want to achieve measurable business success in 2020, it is a non-negotiable - you must have a plan.

Be sure to invite your leaders and trainers to this one – the more leaders or key team members involved will absolutely maximize the success of this Onlive.

Salon/Spa Best Practices: The Ultimate Client Experience

July 8th, 2019 | 11:00 AM - 3:00 PM EST

Best practices are best described as the methodologies, systems and behaviors that distinguish the “great” salons/spas from their “not-so-great” counterparts.

And they’re not just about achieving extraordinary business performance. In fact, best practices are more about the systems to achieve above-average team performance.

Developing Leaders & Trainers for Salons/Spas

June 10th, 2019 | 11:00 AM - 3:00 PM EST

Register now, and we’ll help you define and refine your key leadership outcomes, and create the support structure you’ll need to develop your company’s emerging leaders.

We will also examine the most common challenges and share proven solutions, best practices and resources.

Effective Salon/Spa Communication

May 6th, 2019 | 11:00 AM - 3:00 PM EST

During this Onlive course, you will experience an interactive exercise that will teach you how to understand team dynamics, and what it takes to improve communication.

If you’re struggling with communication, or if you are looking to take your communication skills to the next level, this is a course you do not want to miss.

Recruiting & Onboarding Salon/Spa Staff

April 8th, 2019 | 11:00 AM - 3:00 PM EST

It’s time to rethink how you recruit and hire. Register now, and within one month, you’ll be using powerful processes, templates and tools that are proven to attract the right team to the right position.

More importantly, you’ll be prepared to coach your new team members through their entire career journey, creating loyalty and retention across all departments in your company.

Supercharge Your Guest Care Team

March 11th, 2019 | 11:00 AM - 3:00 PM EST

Register now for this live, interactive online salon/spa training designed to give you the support and accountability you need to learn, design, refine and launch a rock star guest care program in one month.

Building Marketing Plans for Success

February 11th, 2019 | 11:00 AM - 3:00 PM EST

The fact is, if you don’t have a well-defined marketing plan that outlines the “how and why” of your marketing efforts, you’ll never know if you’re ever on the right course.

During this Onlive course, we’re going to show you how to grow your business using simple and effective marketing strategies…and create one powerful plan to organize them all!

Performance Reviews for Salons & Spas

January 7th, 2019 | 11:00 AM - 3:00 PM EST

Engaged employees...they’re the “secret sauce” to creating a salon/spa culture that’s dedicated to delivering relentless quality for your clients, and relentless growth for their team members.

But to keep your employees engaged, there’s one thing they need more than anything else: A leader who continually coaches and inspires them on team performance and growth. It’s your most important job as a leader, and performance reviews are the most effective tool to help you achieve it.

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