Education

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

We are working hard to finalize content for this brand new training…and we can't wait to share it with you.

Please check back for more info!

It’s great to love what you do, but at the end of the day, we all work for one main reason: to make money. In this Onlive training, we will explore how working together as a team can make everyone's financial goals a reality — while simultaneously boosting service quality and making your salon the go-to place for top talent.

We all want to help our team members perform at their best, right? One of the most powerful tools in your "career coaching toolbox" is the one-on-one. In this month's Onlive training, we'll explore the power of one-on-ones and how to use them to encourage actions and behaviors that drive success.

Striving for the best - for yourself, your team, and your company as a whole - is an investment in your future. But you have to do your part to get there.

Luckily for you, being a part of a team means you have support in reaching your goals. With the right mindset, collaboration, and planning, you can take your career to new heights. In this month's Onlive, we'll show you some actions and behaviors you can do now that will have an immediate impact on your career journey and team dynamic.

Are you tired of working hard and not seeing the financial rewards you deserve? In July's Onlive, our coaches will take you on a journey to explore the financial strategies and tactics that top salons use to maximize their earnings. You'll learn about the key metrics you need to track, the areas of your business you need to focus on, and how to put it all together for maximum impact.

Just because you’ve built a busy salon/spa doesn’t always mean it has increased in value. In this special FREE Onlive half-day Onlive training, Neil Ducoff, the Founder of Strategies and a renowned beauty business icon, will be breaking down how to start building your company’s value now to set yourself up to “win the end game” and fetch the highest price when you’re ready to sell.

In this month’s Onlive, we'll take you on an immersive journey through the client experience. You’ll see firsthand how easy it is to create a memorable visit for your clients. And you don’t have to break the bank to make a client feel special! The devil’s in the details - it’s the little things that will set you apart from the competition. 

Do you feel like there are not enough hours in the day? Join us for this Onlive training and we'll show you how to reclaim those missed minutes and hours by mastering the art of time management. From your personal life to work hours, Strategies will help you prioritize and stay focused. 

If you're like most salon/spa owners, just THINKING about your service pricing structure is enough to make you anxious. And anxiety levels REALLY skyrocket when they start thinking about having to implement a dreaded price increase! If you're ready to cut out the guesswork by creating a service pricing menu that guarantees your desired profit on every service, then we invite you to join us for this month's Onlive training, "Proactive Service Pricing." 

Flexible scheduling is a hot topic throughout the beauty industry. It’s part of the great quest for work/life balance that is redefining how we do business. In this month's Onlive training, we're diving deep into "Finding Flexibility in your company," with a focus on using flexible scheduling to make your salon run more smoothly.

Okay salon/spa owners, it's time to embrace 2023 and make it the best yet — financially, culturally, and through improved leadership. Secure your virtual seat now for this month's Onlive training and learn how create a plan for success — using your real data — and put that plan into action.

There's no better tool to keep team members on the path to career advancement than performance reviews. In this Onlive training, we will take you on a deep dive into refining your performance review process. You'll leave knowing how to let your team know how well they are contributing to the company's growth and how they can grow their career and income potential.

Is every client that enters your business receiving a world-class consultation every time? This month's Onlive training will give you the tools, systems, and guidance to transform your consultations into a client-retention machine!

If your daily huddles have become stagnant — or perhaps you aren't doing them at all — you don't want to miss this Onlive training. You will learn how to craft a well-designed Huddle that drives a sense of urgency and ensures that everyone starts their day on the same page.

A competent, high-functioning guest care team can be a make-or-break component for your company's growth. In this Onlive training, we'll show you how to harness the power and potential of a next-level guest care team.

Pre-booking is arguably the most effective tactic for maintaining a full appointment book. In this Onlive training, we'll dive deep into the best practices that can take your pre-book into the 90% range almost immediately. We'll also help you c</span>onnect the dots between pre-booking and your other critical numbers.

The way you communicate is part of your brand, your culture, and your opportunity for growth. Don't just settle for the same-old lukewarm meetings and conversations. Join us for this month's Onlive, and let's get everyone in your company talking!

A Broadband is a living document that illustrates an employee's roadmap for growth in your company. In this Onlive training, we're going to help you get the most out of your Broadband by maximizing its role as one of your most powerful communication systems.

Why is it that many beauty professionals struggle with retailing? Join us for this Onlive training, and learn how to conquer the psychological and emotional barriers that can cause retail sales stagnation.

If your salon/spa is like most, there's usually a fine line between chaos and calmness at the front desk. In this month's Onlive training, we're going to help you create a fine-tuned, chaos-free front desk team and how to focus them on creating the perfect client experience for every guest, every time.

This Onlive training was designed for those who have perfected living the Cash-Flow Plan and are ready to take the next steps for financial growth and fitness. Secure your spot for this Onlive training now, and begin creating your plan to reach all your business and financial dreams!

As the leader in your salon/spa/medspa, it's your job to connect with your team and guide them towards their full potential. Join us for this month's Onlive, and discover what and how to communicate with your team to set everyone up for success.

Every salon, spa, and medspa — every business — needs a Cash-Flow Plan. In this Onlive Training, you'll discover how to build and use your Cash-Flow Plan in order to get informed answers to when you can hire new team members, renovate your location, offer more benefits to your team, crush your goals, and more!

Do you have what it takes to empower your salon/spa team, create a sense of urgency, and build that trust that allows innovative ideas to become part of the lifeblood of your organization? Register now for this Onlive and let us help!

Do you have what it takes to empower your salon/spa team, create a sense of urgency, and build that trust that allows innovative ideas to become part of the lifeblood of your organization? Register now for this Onlive and let us help!

A Team Service Contract is a bold and powerful statement that defines your salon/spa's point of difference, and outlines your customer service battle cry.

In this Onlive Training, we're going to help you craft yours line-by-line. You’ll also learn how to teach your team and clients just what Team Service means in your company and how everyone benefits!

A Team Service Contract is a bold and powerful statement that defines your salon/spa's point of difference, and outlines your customer service battle cry.

In this Onlive Training, we're going to help you craft yours line-by-line. You’ll also learn how to teach your team and clients just what Team Service means in your company and how everyone benefits!

Have your salon/spa's team meetings lost their impact? In this month's Onlive training, we're devoting the entire full-day workshop to help you map out your team meeting agenda for the upcoming year. We'll be using a customizable meeting template that you'll be able to download on the day of the training.

We know wage reviews can be stressful. As a leader, rewarding the team is something that should always be on your mind. And with so many emotions tied to wage reviews, it’s important to be prepared. This Onlive training was designed to remove the stress from your wage reviews and turn them into a positive journey of discovery and celebration.

In this final installment of our three-part Broadband Deep-Dive series, we get real about the growth potential of your company and the roadblocks that may be keeping you from achieving your goals.

This class is a deep-dive on Broadband Behaviors and Strengths and how those infinitely important sections of your Broadband create the conversations that can and will lead to a greater connection between team and leaders and more growth for the company.

In the first of our 3-part Broadband series - rediscover the joy and clarity that well constructed, properly utilized Broadband skill sets can provide.

In this two-part Onlive training, we'll help you take the mystery out of the Critical Numbers — what they mean, how they tell the story of the actions and behaviors happening in your company, how team members affect them, and more.

As a salon/spa owner, you work very hard to control your brand. Unfortunately, how your brand is perceived in your surrounding community is often out of your control. 

In this Onlive Training, we’ll guide you on how to be the guardian of your brand at all times. We’ll dive deep into how to ensure you’re effectively staying in touch with your team, their needs, your values and your culture, as well as expressing who you are within your community. 

In this Onlive Training, we’re going to explore each of the Critical Numbers, how they relate and intertwine with each other, and the power of concentrating on JUST ONE to drive growth in your company. 

We’ll also take a deep dive into identifying and improving the behaviors that drive each of your Critical Numbers. Why? Because it’s the behaviors happening in your company that are truly driving profits and growth. Your Critical Numbers are a direct result of those behaviors. Come learn more in this Onlive!

Regardless of the cause, when your business starts to take on debt and has little-to-no savings to offset it, stress levels start to rise, and the future of the company comes into question.

In this Onlive Training, we'll show you how with some smart planning and simple changes to your financial habits, getting out of debt — and creating some “sleep good at night money” in your savings account — is very doable.

Your company is made up of a lot of different personalities. Sometimes these personalities mesh, and sometimes there can be friction. So how do you communicate with your team to ensure that everyone hears the same message and is on the same page?

Register now for this Onlive Training, and discover how analyzing and understanding your team’s personality types can help you to tailor your communication efforts to match their learning styles.

One of the simplest systems to install, yet SO often mishandled. What can YOU do today to get more out of your Huddles and keep the momentum going all year?

You are Team-Based, and you have a vision and definition of what that means for company, team, and clients, but is your message clear? Are you living it daily? Loud and proud?

We all want to know how we are progressing in our jobs. An effective performance review is the perfect tool for the task. In fact, they are one of the most essential pieces of communication available for our company.

Your front desk team is the first and last touch for your clients.

We will help you focus your front desk team on creating the perfect client experience for every guest, every time.

So many owners have anxiety about how they price their services, and worse … the dreaded price increase.

One-on-one meetings can seem intimidating. But, they’re also really a great opportunity to improve your team at a micro level. It really is that simple … and that complex.

Team Rewards are a hugely misunderstood component of the Team-Based Model—and we’re here to help you navigate the ins and outs of developing a successful and rewarding Team Rewards program.

Happiness is not just a feeling, it’s a CRITICAL SYSTEM that starts with the first contact – phone, online, walk-in – to the last, including client call-backs, an integral part of that ULTIMATE CLIENT EXPERIENCE!

In this month-long online training, we’re going to help you completely redesign those lackluster consultations, y creating the professional, tone-setting consultation your clients deserve...and showing them how your team is a step above the rest!

Your brand is greater than the services you provide or the products you use. It’s your first impression and last touch, your identity and creative expression, your look and style. Join us for this Onlive Training, and discover how to leverage your brand above the competition.

Register now for our first front desk Onlive training of the 2020, and learn how communication, customer service, professional etiquette, and proper scripting can help set your front desk team elevate their impact on the growth of your company.

During this month-long training, we’ll show you how to structure company-wide team meetings that will consistently update your team on company progress, fine-tune your systems, reinforce salon/spa culture, and create a clear vision and direction for EVERYONE on your team.

The fact is, as a business owner, you need to understand, monitor and react to your company’s financials…period.

Register now for this hands-on Onlive training, and our experts will show you how to interpret your company’s financials AND how to use the vital signs they reveal to lead and grow your company.

If you've ever struggled with launching your salon/spa's social media presence, or tried but haven't had any real success, this Onlive Training is your jumping-off point for social media marketing growth.

At the end of our month together, you'll understand how to establish your online presence, and how to get your team involved in engaging your audience to drive awareness – and traffic – for your salon, spa or med spa.

Learn how to leverage the busy season to drive first quarter sales in 2020

Join us for this month’s Onlive training, as we walk you step-by-step through the process of how to plan for unprecedented holiday sales season.

In this Onlive course, you will learn how to follow your cash-flow plan and be fiscally responsible. Accomplish this, and your financial reports will improve.

You cannot grow a business without following a cash-flow plan. Register now for this Onlive course, and we’ll show you how to build yours.

If you want to achieve measurable business success in 2020, it is a non-negotiable - you must have a plan.

Be sure to invite your leaders and trainers to this one – the more leaders or key team members involved will absolutely maximize the success of this Onlive.

Best practices are best described as the methodologies, systems and behaviors that distinguish the “great” salons/spas from their “not-so-great” counterparts.

And they’re not just about achieving extraordinary business performance. In fact, best practices are more about the systems to achieve above-average team performance.

Register now, and we’ll help you define and refine your key leadership outcomes, and create the support structure you’ll need to develop your company’s emerging leaders.

We will also examine the most common challenges and share proven solutions, best practices and resources.

During this Onlive course, you will experience an interactive exercise that will teach you how to understand team dynamics, and what it takes to improve communication.

If you’re struggling with communication, or if you are looking to take your communication skills to the next level, this is a course you do not want to miss.

It’s time to rethink how you recruit and hire. Register now, and within one month, you’ll be using powerful processes, templates and tools that are proven to attract the right team to the right position.

More importantly, you’ll be prepared to coach your new team members through their entire career journey, creating loyalty and retention across all departments in your company.

Register now for this live, interactive online salon/spa training designed to give you the support and accountability you need to learn, design, refine and launch a rock star guest care program in one month.

The fact is, if you don’t have a well-defined marketing plan that outlines the “how and why” of your marketing efforts, you’ll never know if you’re ever on the right course.

During this Onlive course, we’re going to show you how to grow your business using simple and effective marketing strategies…and create one powerful plan to organize them all!

Engaged employees...they’re the “secret sauce” to creating a salon/spa culture that’s dedicated to delivering relentless quality for your clients, and relentless growth for their team members.

But to keep your employees engaged, there’s one thing they need more than anything else: A leader who continually coaches and inspires them on team performance and growth. It’s your most important job as a leader, and performance reviews are the most effective tool to help you achieve it.