Get ready to view customer service from a whole new perspective!
In this month’s Onlive, we'll take you on an immersive journey through the client experience. You’ll see firsthand how easy it is to create a memorable visit for your clients. And you don’t have to break the bank to make a client feel special! The devil’s in the details - it’s the little things that will set you apart from the competition.
From greeting to departure, we'll share tips and strategies that will help you stand out and attract repeat business.
We’ll cover…
The details that matter and how to get them right
The importance of consistency in delivering a seamless experience
Simple systems that can enhance the client experience
Best practices for providing exceptional customer service
We'll also discuss why clients choose one salon over another, and how to create an unforgettable experience every time. Our industry experts will share their insights and real-world examples to help you and your team understand what it takes to deliver "WOW!" services.
So, don't miss this opportunity to go above and beyond for your guests. Join us for a fun and educational day filled with practical takeaways that will help you create the Ultimate Client Experience in your salon.
No agenda has been posted for this Onlive yet.
No reviews have been posted for this Onlive yet.
FAQ
Event Policies
- Seminar cancellation for non-members: Cancellation within 14 days of the event, a cancellation fee of $250 per person will be assessed with the balance held as a credit towards a future event.
- Seminar cancellation for memberships that include All-Access education: Cancellation within 30 days of the registered seminar event will result in $250 fee per seat.
- Seminar cancellation for Basic members: Cancellation within 30 days of the registered seminar event will result in losing the allotted seminar credit from your Strategies Membership.