Get ready to view customer service from a whole new perspective!

In this month’s Onlive, we'll take you on an immersive journey through the client experience. You’ll see firsthand how easy it is to create a memorable visit for your clients. And you don’t have to break the bank to make a client feel special! The devil’s in the details - it’s the little things that will set you apart from the competition. 

From greeting to departure, we'll share tips and strategies that will help you stand out and attract repeat business.

We’ll cover…

• The details that matter and how to get them right

• The importance of consistency in delivering a seamless experience

• Simple systems that can enhance the client experience

• Best practices for providing exceptional customer service

We'll also discuss why clients choose one salon over another, and how to create an unforgettable experience every time. Our industry experts will share their insights and real-world examples to help you and your team understand what it takes to deliver "WOW!" services. 

So, don't miss this opportunity to go above and beyond for your guests. Join us for a fun and educational day filled with practical takeaways that will help you create the Ultimate Client Experience in your salon.