Retention Reimagined is a next-level, immersive experience that helps owners and teams turn loyalty into measurable, repeatable systems. Over three days, participants work side by side to design signature practices that strengthen both client and team retention, creating a culture that inspires people to stay, grow, and thrive.
This Co-LAB goes beyond theory, giving participants the tools, language, and systems to lead retention in real time. Owners and teams learn in dual tracks and then align together to build a fully integrated approach that supports recognition, accountability, and consistency across every touchpoint. With proven benchmarks and actionable strategies, businesses leave with retention practices they can implement immediately.
Participants walk away with:
A fully built Retention Action Plan for both client and team retention
At least 3 signature systems that strengthen loyalty, onboarding, and communication
Tools and language to lead meaningful, real-time coaching conversations
To make sure you get the most out of this training, you will also receive access to all class recordings and 1 complimentary group coaching session.
Event Policies
- Seminar cancellation for non-members: Cancellation within 14 days of the event, a cancellation fee of $250 per person will be assessed with the balance held as a credit towards a future event.
- Seminar cancellation for memberships that include All-Access education: Cancellation within 30 days of the registered seminar event will result in $250 fee per seat.
- Seminar cancellation for Basic members: Cancellation within 30 days of the registered seminar event will result in losing the allotted seminar credit from your Strategies Membership.
- For all online trainings, once access links and/or course materials are distributed (typically 7-10 days prior to training), full tuition is non-refundable. Training allocation credits for Strategies Members are not transferable or refundable at that point, as well.