Salon

In the salon & spa business, consistency is everything.

Is your salon/spa staff delivering extraordinary service excellence to every client? On every visit?

As a salon, spa, med-spa or barbershop owner, you want to see your team and company grow.

And your employees want to enjoy their work and advance their career growth, as well.

But without an internal training program to instruct your service and guest care providers on how to work together and deliver consistent results and experiences for your clients, your company will only experience inconsistent, unpredictable growth at best.

Why?

Because sustainable growth comes from delivering consistent service excellence to every client – on every visit. More importantly, service excellence that is “scalable.” Scalable means having a step-by-step, fully customizable, internal training program focused on these five functional areas:

  1. Recruiting
  2. Hiring
  3. On-Boarding
  4. Service and technical training
  5. Growth paths for employees (from basic to advanced)

Without this training, employees become stagnant, and in some cases, end up leaving the company.

Strategies Internal Training Program (ITP) teaches salon, spa, med-spa and barbershop owners how to build a profitable and team-based training program for technical, guest services and management skills.

What's Included:

ITP Logo
INTERNAL TRAINING PROGRAM

36 Internal Training Coaching Sessions:
Work one-on-one with a Certified Strategies Coach every step of the way to build, fine-tune and deploy your training program.

Two (2) Two-Day Onsite - ITP (Re)Train:
Put your new Internal Training Program into action with a (Re)Train of your staff led by your Certified Strategies Coach. These on-sites will help you refine your ITP tools, present your ITP program, and begin the process of retraining your team.

Two (2) seats to three (3) MasterMind Trainings:
Explore team communication, true team service, and key performance/growth targets in these “members only” workshops.

4 ITP Live Group Sessions:
Quarterly group sessions to get your questions answered, as your ITP coaches provide additional insights on important areas of your Internal Training Program, including model calls, hiring, guest care, signature systems and more.

12 Internal Training Program Online Course Modules:
The core training portion of your ITP learning…available for self-paced online viewing.

Members-only Internal Training Program Facebook Group:
Private interaction, encouragement and guidance with the Strategies team and your ITP classmates.

Strategies Command Center:
Use Strategies’ cloud-based coaching system to access to an unrivaled array of instructional videos, coaching tools, project management and planning templates.

50% off all other seminar purchases:
Attend the most in-depth salon/spa business events in the industry for half price! (Does not include TBP Conference)

12-month membership

$1,195/mo

Start Your ITP Membership today!

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