Let’s build your
Internal Training Program

Is your salon, spa or medical spa staff delivering extraordinary service excellence to every client? On every visit?

This intensive coaching program will guide you to build a comprehensive and profitable internal training program for your company.

Over the course of 12 months, you’ll learn a step-by-step process across five key areas, gain absolute clarity on your company’s profit potential, how your training cycle in relates to your cash flow plan and more.

New for 2018
Pricing
Coaching
Customized Phone Coaching (Business)
Customized Phone Coaching (Training)
Command Center
Business Seminars
Skill Certification: Delivering Team-Based Service
Building a Complete Internal Training Program
MasterMind Members-Only Seminars1
Online Group Training
On-Site Training
Customized On-Site
Members-Only Online Events
Members-Only Facebook Group
INTERNAL TRAINING PROGRAM

Includes coaching, Online Group Training, 1 on-site, 2 seminars, MasterMind classes, Members-Only Online Events & Facebook Group

Monthly payments of1
$1,595.00

Total Savings - $4,937 (20%)

50% OFF ALL SEMINARS
1 Seat Each
18 Sessions
1 Two-Day On-Site
Timeline
Month 1*
Month 2*
Month 3*
Month 4*
Month 5*
Month 6*
Month 7*
Month 8*
Month 9*
Month 10*
Month 11*
Month 12*
Online Group Session Topics

(Recordings available)

Orientation
Skill Set One
Cash-Flow Plan Your Internal Training Program
Core Services
Product Knowledge
Consultation - Happiness
The Working Ticket
Model Call-Back
Grading: Build & How to Use
Craft & Theory
Admin. Checklist
Training the Trainer 1
Training the Trainer 2
The Hiring Guide
Recruiting - Retrain
Measure, Report, & Grow
Organization, Communication, & Refinement
Closing Call & Review
n/a (Business Coaching Only)
n/a (Business Coaching Only)
Timeline
Month 1*
Month 2*
Month 3*
Month 4*
Month 5*
Month 6*
Month 7*
Month 8*
Month 9*
Month 10*
Month 11*
Month 12*
Internal Training Coaching Sessions
0
2
2
2
2
2
2
2
2
2
0
0
Timeline
Month 1*
Month 2*
Month 3*
Month 4*
Month 5*
Month 6*
Month 7*
Month 8*
Month 9*
Month 10*
Month 11*
Month 12*
Business Growth Coaching Sessions
2
2
2
2
2
2
2
2
2
2
2
2

In the salon & spa business, consistency is everything.

No matter what size your salon, spa or medspa, sustainable growth comes from delivering consistent service excellence to every client – on every visit. More importantly, service excellence that is scalable. "Scalable" means having an internal, a step-by-step, fully customizable, training system focused on these five functional areas:

  1. Recruiting
  2. Hiring
  3. On-Boarding
  4. Service and technical training
  5. Growth paths for employees (from basic to advanced)

Strategies new Internal Training Program was designed to do just that...to provide salon and spa owners with the most in-depth and comprehensive systems to establish consistent service excellence throughout every area of your business.

Includes two seats to the following seminars:

Skill Certification: Delivering Team-Based Service:

Today, having your own in-house Skill Certification Program is a non-negotiable. In this three-day training you’ll learn how to deliver service excellence by creating consistency in every area of your salon/spa. You will leave with the knowledge and tools to build a complete Team Service and Skill Certification program at all levels — from service providers and support staff to front desk/guest services.

Building a Complete Internal Training Course (Private):

This is a closed, private event for individuals participating in Strategies' Internal Training Program Coaching. We'll dive deep into the recruiting, hiring, on-boarding, service/technical training and growth path topics that are essential to building blocks for your internal training program.

Prerequisites for joining the Internal Training Program:

The ITP program is specifically designed for companies that are using Strategies' Team-Based Pay compensation system, and have a Skill Certification Program built and implemented. We strongly recommend completing the Skill Certification: Delivering Team-Based Service course prior to attending the Building A Complete Internal Training Course.

All classes are subject to change or cancellation. Check strategies.com/memberships for current benefits.
1 Mastermind DOES NOT count against your Strategies Membership seminar allocation. Additional seats for key staff can be purchased for $299 per person.
2 Plus on-site educator travel and material expenses

Terms and Conditions

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