Blog
Is your information flowing?
We live in an age where information literally flows at the speed of light. From e-mails and text messages, to Twitter tweets and live satellite feeds... Read More
What’s lurking behind your company’s curtain?
I call it “the curtain,” and every company has one. It’s that secret place where leaders stash problems, deficiencies, toxic situations, compromising... Read More
CSC Bonnie Conte's Avalon Salon & Day Spa wins Business of the Year award
Congratulations to Bonnie Conte and her team at Avalon Salon & Day Spa for being named Business of the Year by the Lake Zurich Area Chamber of... Read More
Watching opportunities pass you by
You watch a client check out who did not receive product recommendations and pre-book options. You watch an employee take a shortcut in a process that... Read More
Beware of ‘sound bite’ solutions
Having performance issues with an employee? Just Google a solution. Still stuck on that tough business decision? Just post a question on a zillion... Read More
Accountability Problems You May be Facing as a Salon & Spa Owner
To hold one’s self accountable. It’s such a simple concept. Do what you say you’re going to do. Follow the rules. Be committed to the system or... Read More
Your business model: facelift or overhaul?
In a recent MMWU, I wrote, “The economy has created a new reality that requires your business model to adapt at a faster pace: The moment you think... Read More
New Year is the Perfect Time to Review, Define Company Values
Values might seem like an old-fashioned word. Really, values are about the principles and ethics that guide our everyday choices, whether at work,... Read More
Reflections of 2010
As I write this final Monday Morning Wake-Up for 2010, I want to express my heartfelt gratitude for reading my weekly insights, inspirations and... Read More
Let’s give this recession a new name
If Las Vegas had been taking bets on how long this recession would last, any bet would have been a bad bet. We all knew we were in it long before... Read More
Is it time to find your replacement?
Many articles have been written about the lifecycle of a business. It begins with the exhilaration of the start-up phase and pushing your way through... Read More