Blog
How to Fix the Leaks in Your Salon or Spa Service Pricing
Here are seven common salon & spa service pricing mistakes and how to avoid them. Learn how to set prices based on best practices, not ego and emotions. Read More
Finding Your Salon/Spa Profit Sweet Spot: PART THREE
Getting busier and working harder can drive top-line revenue, but more revenue is no guarantee that profit will occur. The process of creating profit... Read More
How Systems Drive Salon/Spa Profit: PART TWO
Systems bring structure and discipline to the profit creation process. Accuracy and extreme attention to detail is nothing short of non-negotiable. As... Read More
Disciplines of Creating Salon/Spa Profit: PART ONE
Profit is simply a measurement of business performance. It's the reward for generating revenues, doing great work and staying within budget. Job... Read More
Success vs. Greatness In Your Salon/Spa Business
There is a huge difference between having the desire for success and actually achieving your definition of it. Desire is a longing for something;... Read More
Grow Your Business, Not Columns On The Appointment Book
I just read in the New York Post that salon industry icon Nick Arrojo is suing former stylist Paul Fox from his Varick Street salon for $3.5 million... Read More
The TEN Worst Salon/Spa Leadership Behaviors
All leaders want their companies to perform flawlessly, but flawless performance is a rare occurrence. All leaders want their employees to believe in... Read More
FIVE Growth Drivers That Can Transform Your Salon/Spa
Growth doesn't happen by accident or good luck. In business, there are Outcomes and Drivers. Outcomes are measurements and scores of the... Read More
2015 Team-Based Pay Award Winners
The first annual Team-Based Pay Awards were held September 27, 2015 at the Westin Chicago Northwest in Itasca, IL. The awards ceremony ran... Read More
No-Compromise Leadership Choices Drive Consistency
No-compromise leadership = Consistency across all four business outcomes (Productivity, Profitability, Staff Retention and Customer Loyalty).... Read More
Ten Must-Dos To Eliminate Salon/Spa Owner Stress
There are many reasons we entrepreneurs decide to set out on our own and start our own companies. We are driven by a vision to build something special... Read More