ERC May Not Be All Free Money

April 18, 2022 | By Neil Ducoff | 4 Comments

What is ERC? The federal government established the Employee Retention Credit (ERC) to provide a refundable employment tax credit to help businesses with the cost of keeping staff employed. Eligible businesses that experienced a decline in gross receipts or were closed due to government orders and didn’t claim the credit when they filed their original return, can take advantage by filing adjusted employment tax returns. For example, businesses that file…
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Categories: Financial Literacy

Ten Characteristics of a Successful Salon/Spa Business

April 9, 2022 | By Neil Ducoff | No Comments

For salon/spa owners, the past two years sure feel like everything to run a successful business has changed. What hasn’t changed are the characteristics of a successful salon/spa.</strong> In fact, they just became more non-negotiable. Using a simple grading system of 1 to 10 (10 being truly outstanding), each characteristic listed below establishes a benchmark that you can use to quickly assess the viability of any business … including yours.…
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Categories: Business Builders , Financial Literacy , Information Flow , Leadership , Monday Morning Wake-Up , No-Compromise Leadership , Productivity , Profitability

How to Fix Professional Salon/Spa Retailing

April 3, 2022 | By Neil Ducoff | 10 Comments

The opportunity for a salon/spa to generate a quarter of its total revenue in retail is real. It’s always been real. But there’s something out of sync with the passion for using professional products vs. the actually “selling” of those products to salon/spa clients. For the selling of professional products, it is the ultimate love/hate relationship. When it comes to salon/spa professionals actually recommending the products they use and love,…
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Categories: Monday Morning Wake-Up

Are You Creating the Very Outcomes You Fear?

March 25, 2022 | By Neil Ducoff | No Comments

As the leader/owner of your salon/spa, the need for “everything” to be done a certain way is micromanaging in its purest form. It means getting involved in everyone’s work to the point where your hands are doing the work. It means taking a project you assigned to an employee and completely redoing it. It means redoing retail displays, refolding towels, organizing employees’ work areas, rewriting promos, training manuals, presentations, and…
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Categories: Leadership

When Your Salon/Spa Leadership Mojo Works Against You — And What to do About it

March 19, 2022 | By Neil Ducoff | No Comments

This is going to get deep fast, so here we go. Salon/spa leadership is a concoction of vision, ambition, perseverance, accountability, inspiration, emotions, and — without question — some fear and trepidation. We’ll just call this concoction, your leadership mojo. This mojo concoction is unique for every leader. It’s in a state of constant flux stirred by the ever-changing nature of business. Simply put, it’s your leadership mojo that keeps…
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Categories: Leadership

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