Strategies definition of Staff Retention: “The staff retention business outcome is all about creating a dynamic and empowering culture to attract and retain the best employees — and doing so with no-compromise leadership, open communication, integrity, and respect.”

FACT: Employees come and go. However, the “employees just don’t stay with salons/spas very long anymore,” or, “Why train them if they’re just going leave,” thinking is doing more to encourage turnover than improve it.

• Excellent employee retention doesn’t just happen.
• Paying high commission doesn’t improve retention.
• Allowing employees to do as they please doesn’t improve retention.

Building an integrity-based culture with a team that’s committing to growing the salon/spa is what retains employees.

This year’s winner of the 2020 Team-Based Pay Staff Retention Award is…... Read More

Strategies definition of Profitability: “The profitability business outcome is all about achieving predictable cash flow and bottom line profitability — and doing so with the highest level of no-compromise financial accountability at all levels of the company.”

To showcase what a salon that’s truly locked in on profitability looks like, we interviewed this year’s winner of the 2020 Team-Based Pay Award for Profitability, Laura Pinkas, owner of Shine Hair Color & Design Studio in Columbia, SC.

Strategies definition of Productivity: “The productivity business outcome is all about doing the work of the business — and executing that work in the most efficient and timely manner possible to the highest no-compromise standards.”

Winner of the 2020 Team-Based Pay Productivity Award

Bill and Linda Moore are the owners of Natural Remedies Spa located in Vienna, WV. They converted to Team-Based Pay in October 2013.

Note: We had a few connection issues with Bill & Linda’s interview, but the message is powerful…stick with it!... Read More

Winner of the 2020 Team-Based Pay Business of the Year Award

Sarah McGee Mariman is the owner of Thirty Hair in Columbia, MD.

A long-time coaching client of Strategies, Incubator graduate and Team-Based Pay company, Sarah has had quite the journey from the fiery pit of hell to an amazing success story.

Sarah attended her first Incubator Seminar in 2008, after what started out as a great vision to build something special, turned into a cultural and financial nightmare.

Sarah, what was your salon/spa like before going to the Team-Based Pay business model?

Sarah: Team-Based Pay to me is more than just a pay system. But it doesn’t come without hard work and leadership.... Read More

The sixth annual Team-Based Pay Awards were held on Sunday, November 15th, streamed live from Strategies Video Studio in Centerbrook, CT.

Watch the TBP Awards ceremony Facebook Live replay here.

The 2020 Team-Based Pay Award winners:

Profitability Award
 – Shine Hair Color & Design Studio – Columbia, SC
Owner: Laura Pinkas... Read More