Salon/Spa Compensation: It’s Time to Look Beyond an Individual’s “Numbers”
September 20, 2021 | By Neil Ducoff | No Comments
It’s every owner’s favorite time…performance/wage review time. Just kidding. Actually, it’s probably not every owner’s favorite time. That’s why my, “Do you do quarterly performance reviews at least once a year?” question always receives a painful chuckle. Why IS there so much procrastination, fear, and apprehension over performance/wage reviews? Here’s the short-list of answers we hear from owners: Performance/wage reviews are viewed as “confrontational” both by owners and employees. Employees…Read More
Categories: Compensation
Happy Birthday Strategies! 28 Years of Growing Great Salons/Spas
September 13, 2021 | By Neil Ducoff | 10 Comments
When I founded Strategies, my vision was to publish Strategies Magazine and build a seminar/coaching company for the salon/spa industry. The first issue of Strategies Magazine was published in January 1994. I loved my 16-page, no advertising, magazine. When I started Strategies, no one knew about the internet, had a website, or had any clue what an e-mail address was. December 2007, fourteen years and 168 monthly issues later, we…Read More
Categories: Leadership , Monday Morning Wake-Up
Salon/Spa Owner’s Guide to Getting the NOT FUN Stuff Done
September 5, 2021 | By Neil Ducoff | 2 Comments
Wouldn’t it be awesome if every aspect of salon/spa ownership was outrageously fun to do? The truth is, the duties and responsibilities of being an owner are not all fun and games. Some can be downright stressful and do severe damage to the business. FACT: As an owner, you have your own unique strengths and weaknesses. It’s how you leverage your strengths and overcome your weaknesses, that determines your success…Read More
Categories: Leadership
Stop Over-Complicating Credit Card Fees in Your Salon/Spa
August 30, 2021 | By Neil Ducoff | 2 Comments
Yes, credit card processing fees suck. So do utility bills, rent, insurance, and all the other expense line items on your Profit & Loss Statement. Credit card processing fees are one of those line items. FACT 1: Credit card processing fees are a cost of doing business. FACT 2: The global economy has been moving to cashless at a rapid pace. Cashless is a reality — not a trend. According…Read More
Categories: Financial Literacy
When Salon/Spa Ownership Sucks the Life Out of You … And How to Prevent It
August 22, 2021 | By Neil Ducoff | 5 Comments
I just read a Facebook post from a salon owner saying that, after almost four decades in business, he was closing his salon. He said, “I had enough … I quit.” It breaks my heart to hear when an owner decides to close his or her business. Here’s why: The period leading up to the decision to close is pure agony. Making the decision public can crush self-esteem. The pain…Read More
Categories: Leadership
