The salon/spa business game is a simple one. Convert as many first visit clients to second visit — or lose. So how can you and the team make them want to return? What is your responsibility from the time they open the door until the moment they leave? Everything that happens, everything the client sees, hears, smells and feels will affect their decision of whether to return.
Meeting the high expectations of today’s salon/spa client requires a plan, a script. It takes training and true teamwork. Register for this Webinar and learn how and why everyone must be able to respond to client queries and work together to resolve problems.
In this Strategies Webinar, you'll learn:
Included with registration:
IMPORTANT REGISTRATION INFO: Your Webinar link and password will be included at the bottom of your order confirmation email. Please do not lose this email. If you do not see this email in your inbox immediately following registration, please check your spam folder.