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Breaking Barriers 17
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Breaking the Barriers of Team Service
Communicating Your Culture
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Incubator Seminar
Leading A Team-Based Company
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Profit IQ
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Breaking the Barriers of Team-Based Service

Optional 3rd Day for Skill Certification Workshop*

As the beauty industry shifts to more independent service provider business models, the importance of a truly synergistic team also grows.

 
Team service in the world today is a unique point of difference. A company that is truly engaged in team service just feels different … to the customers, the staff and the leadership. If you are telling yourself, “wait, we are a team” … take look at the results of your business practices. Are they telling you a story of team service that delivers incredible customer retention and balanced productivity? “Team” is one of the most overused-under practiced words in business. Why? While it is not difficult to put together a “team” …creating true teamwork in an industry where individuality is celebrated and rewarded can be an enormous struggle.

Because true team service is uncommon, the steps necessary to get your company there may seem elusive or daunting. This class teaches you how to get that unique “something special” that creates raving fans and a loyal, motivated workforce.

Some of the information you will learn:
  • “But I thought we were a team” — deciphering what true team means, what’s missing in your company and steps neccessary to get to true team.
  • Why leading a team is different and how to change your leadership style from "you" to "us".
  • Systems & scripts to create team service.
  • Why Skill Certification and training is a must in team service …including how to’s.
  • How to improve marketing, customer retention, staff recruitment and retention with a focus on team service.
  • The financial impact of team service to both the top and bottom lines.
*Optional 3rd day Skill Certification workshop to create or further develop Skill Certification and team-service training program.

With these tools properly applied you can grow a strong team whose energy is focused on serving the customers and taking care of the company so you can reap the financial rewards and personal fulfillment that being part of a true team can bring.



Cancellation Policy:
  • Cancellation within 30 days of the event: A refund will be issued for the amount paid, less a $250 cancellation fee.
  • Cancellation within 14 days of the event: A cancellation fee of $250 per person will be assessed with the balance held as a credit towards a future event.
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Contact: Joanne Davies
Email: [email protected]



Register Now!

Date: August 27 - 28, 2017
Time: 9:00 am - 5:00 pm
Location: Strategies Business Academy - Centerbrook, CT

Single attendee: $595.00
Seats:

Additional options:
3rd Day Skill Certification Workshop
Spend a half-day creating or further developing your skill certification and team-service training program.
Price: $75  


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