The same content from Strategies' heralded Salon/Spa Manager Training Course — taught on-site in your business across two powerfrul days.
Today's salon/spa manager must have the same knowledge and commitment as the owner to growing the business. Given the daily challenges of most managers, this is no small task. Hours must be monitored and filled. Interviews must conducted. The goals of the company must be communicated to staff. The list of expectations and responsibilities goes on and on -- but how prepared is your manager to meet them?
This two-day on-site training will develop the business skills your manager needs in order to achieve their personal and professional goals of becoming a respected and caring leader. They will gain new insights and innovative tools to build efficient teams, monitor and increase your cash flow, motivate staff, become more effective leaders and more.
This training is a critical step towards preparing your manager — or anyone you're grooming for management — to lead your business to sustained levels of efficiency, productivity and customer service. Topics include:
Cash-flow planning and working with budgets
Owner/manager communication systems and reporting
Developing your manager's natural leadership ability to spark passion in employees
How to interview, hire and train new staff
How to lead successful, meaningful meetings
Conducting fair and constructive performance evaluations
Develop coaching skills that help employees reach their full potential